"Diner" Crew Neck in Cream

We highly encourage utilizing Route+ package protection at checkout. Click "Add to Cart" on your item, and Route will be automatically opted in at checkout. This ensures that you are sent a replacement by Route if your package is lost, stolen, or damaged during transit.

Unfortunately, if you choose to proceed without Route+ package protection at checkout, we are unable to replace missing/stolen items.

If you are ordering from outside of the US, please include Route Package Protection on your order. International orders are more difficult to locate, and Route Package Protection will ensure you receive your product.

SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS. Please pay close attention to the size guide before ordering.

Our policy lasts 14 days. If 14 days have gone by since receiving your order, unfortunately, we are unable to offer you a refund.​

To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must be in the original plastic sleeve with the tag attached. 

We do not offer exchanges, we offer returns. We recommend purchasing the product you want on our website before it sells out, and completing a return for the item you are looking to replace.

Upgraded shipping expenses are non-refundable.

For more details on our Return Policy, click here.

FREE AND $6 FAST SHIPPING (DHL eCommerce)

Our US packages deliver in 5-10 business days (FREE Shipping) and 3-7 business days ($6 Fast Shipping). This is not from the time of purchase! This is from the time DHL eCommerce receives your package. DHLeC picks up shipments every weekday. We only ship out packages on BUSINESS DAYS! If you order Friday evening, it may likely not be shipped out until Monday. USPS delivers these packages to your door.

UPS

UPS shipping options are shipped out Monday - Friday. If you order on Friday after we have finished fulfilling, your package will be shipped the following business day, Monday.

We recommend our UPS options if your package is needed by a close deadline. However, we do NOT guarantee UPS deliver dates. We have no control over UPS shipping delays and will not refund shipping costs.

Upgraded shipping costs are non-refundable.