HELP CENTER

Click here to start a return/exchange.

Click here for our full return policy.

Note: Orders purchased on sale are not eligible for exchanges/returns. International orders are not eligible for exchanges or returns.

Because of our fast-paced shipping process, we cannot guarantee changes/cancellation to your order.

If you reach out to us using the contact form below, we will do our best to change/cancel your order before the fulfillment process begins. If your package has been shipped, we are unable to change/cancel your order. (Please check your email to confirm your order has not shipped before reachout out to us)

NOTES: If you need to request a shipping address change, please provide the new address in your message.

We are SO sorry for this inconvenience but will absolutely ensure you receive the correct product in no time! Feel free to reach out using the contact form below OR for much quicker resolution, click the following link:

Click here to initiate a replacement!

Again, I am so sorry for this inconvenience. In my small, growing business, I am always looking for ways to improve our processes and regularly work with my fulfillment team to reduce errors. I am so grateful for your business and appreciate your patience as we correct our mistake!

- Mia, Owner, Dandy Worldwide

Recently, packages are being prematurely marked DELIVERED by the post office when they are still in transit. Please wait 5 days for your package to arrive after being marked as DELIVERED before reaching out. Contacting your local post office generally speeds up this process.

It's been 5 days and I still haven't received my package. What now?

Click Here to initiate a replacement.

Please check the email you provided at checkout for all updates regarding your shipment.

(Check your spam/promotions folder if you can't find it)

Flip your hoodie inside-out and wash on cold/delicate. Air dry for best results. (If you must machine dry your hoodie, tumble dry on the coldest setting)

A helpful tip: hoodie drawstrings can come out in the wash. To prevent this, tie your drawstrings in a knot before washing.

DANDYWORLDWIDE.COM is the ONLY seller of DANDY WORLDWIDE™ products.

We’ve recently noticed scam websites stealing our product photos, brand images, and even offering unrealistic discounts to deceive customers. Please shop carefully; don't fall for scams!

Some scam websites have been designed to look like our website to trick customers Into thinking they are purchasing from our site! Pay close attention to the URL to make sure you are purchasing ONLY from DANDYWORLDWIDE.COM